A large percentage of Alucid clients for whom we have designed and installed user testing laboratories are ‘software companies’. This ongoing commitment to incorporating user input, throughout the product development process, has been the differentiator for the most successful firms.

Both formative and summative interviews, field studies, user testing, and expert reviews, are all vital components to producing the most effective software product possible. Alucid can assist with these activities ‘when needed’ by your company, or we can work with you to establish an internal usability program and facility.

Case Study Summary:

A Fortune 50 software and hardware firm, based in Northern California, has engaged Alucid to create two state-of-the-art usability labs during the past three years. The all-digital technology enables observers and analysts to monitor and document one-on-one testing sessions and group discussion sessions with perfect resolution and efficient retrieval of relevant observations. Alucid research tools are created by HCI practitioners for HCI practitioners, and the result is an unprecedented tool specifically designed to make user research and the delivery of findings more efficient and compelling.