We’re available to serve in whatever capacity your project requires, by providing an entire team to plan and execute your user research or assisting in a supplementary capacity with support services & tools. Our team members are also available for short and long term on-site contract work.

Product & Audience Services Include:

• User & Task Analysis
• Persona Development
• Field Studies & Contextual Inquiries

• Expert Review & Assessment
• Nomenclature & Taxonomy Testing

• Information Architecture Strategies

• Prototype & Style Guide Development

• One-on-One Lab Interviews
• Remote & Online Surveys
• Group Discussion Qualitative Studies
• Research Respondent Recruitment

• Accessibility Testing

• Technical Writing - Print & Electronic
• International Product Localization
• OS & Browser Compatibility Testing
• User-Centered Design Training & Seminars

In essence, our core competencies center on improving user satisfaction, efficiency, and productivity. We have vast experience in interface and content design of web and software products, hand held devices, product and process documentation, and retail space customer experience research and improvement.

As user-centered design (UCD) principles shed the perception of ‘nice-to-have’ into being appropriately acknowledged as essential to client retention and profitability, Alucid is more committed than ever to ensuring your newly developed product, or revision of an existing one, provides the most effective tool possible to your clients.

We consider all of our client relationships to be collaborations, and our work process incorporates product and business knowledge of all stakeholders throughout each engagement - we reach our full potential by including input from those with an intimate understanding of their product and audience.

Finally, we realize the importance of taking away actionable results – user testing and evaluation does not inherently produce a more usable product, but rather acting on the results does!